> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trikon.tech/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage leads

> Keep your prospects in one place and call them with one click.

**Leads** is a simple CRM: your prospects, what happened on their call, and a button to
call them again.

## The overview

At the top you see counters for **Total Leads**, **New Queue**, **In Call**, **Interested**,
and **Follow-Up**, so you know at a glance where your pipeline stands.

## Add a lead

Click **Add New Lead**, enter the **Full Name** and **Phone Number**, and click
**Save Lead**. New leads start with the status **New**.

## Call a lead

Click **Call Lead** on the row. Your bot rings that number straight away, greets the person
by name, and follows its script. While the call is live the status shows **Calling**.

## Statuses

| Status        | Meaning                         |
| ------------- | ------------------------------- |
| **New**       | Not called yet                  |
| **Calling**   | The bot is on the call now      |
| **Called**    | The call finished               |
| **Line Busy** | The line was engaged            |
| **No Answer** | Nobody picked up                |
| **Hung Up**   | The person ended the call       |
| **Failed**    | The call could not be connected |

## What the AI worked out

After each call the lead shows an **AI Call Intent** — **Interested**, **Follow Up**, or
**Not Interested** — plus an **AI Summary** of the conversation, the **Call Audio
Recording**, and the full **Call Transcript**. Use the filters at the top to see, for
example, everyone marked Interested.

<Tip>
  Read a handful of transcripts each week and add the questions you see to your bot's FAQ.
  Your success rate climbs quickly.
</Tip>

## Leads from your website

Your own systems can also start a call automatically — for example the moment somebody
fills in your website form. See [API overview](/developers/introduction).