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Upgrading your workspace to Trikon Voice Pro gives your business a dedicated phone number, higher concurrency, custom caller IDs for outbound campaigns, and live inbound AI call handling.

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Why Upgrade to Pro?

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Step-by-Step Upgrade Guide

1

Open the Upgrade to Pro Drawer

In your workspace dashboard, click the Upgrade to Pro button in the left sidebar navigation panel.
2

Select Your Virtual Phone Number & Credits

  1. Choose a Telephone Number: Browse the live list of available virtual numbers and select the one you want for your business.
  2. Choose Call Credits: Select a prepaid call credit preset or enter a custom amount for your outbound and inbound voice calls.
  3. Telephony Line: Includes your monthly virtual line subscription.
  4. Click Continue to Documents.
3

Upload Mandatory KYC Documents

Telecommunications regulations require business identity verification before virtual numbers are activated. Upload the following documents:
  • Registration / Incorporation Certificate: Certificate of incorporation, MSME / Udyam registration, or partnership deed (PDF, PNG, or JPG).
  • GST Certificate: Official GST registration certificate for your business entity.
Ensure the company name on your uploaded documents matches your workspace profile for faster verification.
4

Review Summary & Complete Payment

Review your transparent cost breakdown:
  • Call Credits (100% usable for outbound & inbound minutes)
  • Telephony Line Subscription
  • Applicable Taxes (GST)
  • Total Payable
Click Proceed to Payment. You will be securely redirected to the Razorpay payment gateway to complete the transaction via UPI, Cards, NetBanking, or Corporate Wallets.
5

Verification & Automatic Activation

Once payment and documents are submitted:
  1. Your upgrade request status will update to Under KYC Review.
  2. The Trikon compliance team verifies your uploaded documents and provisions your chosen phone line.
  3. Your workspace is upgraded to Pro, and your dedicated telephone line is automatically linked to your AI Voice Bots!

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Frequently Asked Questions

KYC document verification is typically processed within 1 to 4 business hours. Once approved, your phone number and Pro plan are activated automatically.
No. All your existing AI voice bots, system prompts, knowledge bases, CRM leads, and call histories remain 100% intact.
If you need to change your chosen number before approval, contact support through the dashboard or reach out to your Trikon Voice account manager.
Call credits are prepaid and deducted as your AI bots make and receive real calls. You can top up additional credits at any time from Settings > Phone Numbers.